Jl88 Privacy Policy – How We Keep Your Information Safe

1 What information we collect

When you create an account or use jl88's services, certain information is collected — either automatically or directly from you. The reason for collecting each piece of data is clearly stated.

Information provided at registration:

• Full name and date of birth — for identity verification and age confirmation.
• Mobile number — used for login, payments, and notifications.
• Address — collected as part of the KYC process.
• Email address (optional) — for important notifications.

Data Collected During KYC Verification:

• Copy of National ID or passport.
• Selfie or photo (if required) — for matching against your submitted documents.

Information collected automatically during use:

• Device type, operating system, and browser information.
• IP address and login time records.
• Gaming activity — bet types, amounts, and timestamps.
• Transaction history.

2 How & Why Your Data Is Used

Every piece of information collected at jl88 is used for a specific purpose. No data is used beyond what it was collected for.

• Account Management: For login, security verification, and account protection.
• Payment Processing: Your mobile number and name are used to verify deposits and withdrawals.
• KYC & Fraud Prevention: To prevent duplicate accounts, money laundering, and underage access.
• Service Improvement: We analyse usage patterns to make the platform more intuitive and effective.
• Customer support: Account and transaction details may need to be reviewed in order to resolve issues.
• Promotions & Offers: To send you relevant offers based on your gaming preferences (only with your consent).
• Legal Obligations: As required by licensing terms and regulatory bodies.

If you do not consent to a particular use of your data, please notify the support team. However, certain uses — such as KYC and payment processing — are legally required and cannot be disabled.

3 Data Sharing Policy with Third Parties

Jl88 never sells your personal data or shares it with third parties for advertising purposes. Data may be shared in limited circumstances where necessary for service operations.

Your information is not shared under any circumstances beyond those listed above. Data protection agreements are in place with every third party.

4 Data Protection Technologies & Measures

Jl88 uses multiple layers of security to keep your information safe — not just technical measures, but procedural safeguards as well.

• SSL/TLS Encryption: Every web connection is secured with 256-bit encryption — no one can intercept data between your browser and our servers.
• Two-Factor Authentication: OTP verification is automatically triggered for suspicious logins or large transactions.
• Automated Monitoring: If unusual activity is detected, the account is immediately locked and the member is notified.
• Restricted Access: jl88 staff are only granted access to specific data when it is required for their job responsibilities.
• Regular Security Audits: An external expert team conducts regular system audits to identify vulnerabilities.
• Data Backup: Regular encrypted backups are taken to prevent data loss.

5 Cookie Policy & Browser Data

Cookies are small text files stored in your browser. jl88 uses cookies to keep the platform running smoothly and to improve your experience.

• Essential Cookies: Maintains your login session and remembers your shopping cart or bet slip. These cannot be disabled as they are essential for the site to function.
• Analytics cookies: To understand how many people are visiting each page and where issues arise. No personal identity is involved.
• Preference cookies: To remember your language preferences, notification settings, and similar choices.

You can delete or block cookies through your browser settings. However, disabling essential cookies may cause some jl88 features to not work properly.

6 Your Data Rights

You have several important rights over the data held about you at jl88. To exercise any of these rights, please contact the support team.

To exercise any of your rights, email us at support@jl88-baji.com or reach out via live chat. We typically respond within 7 business days.

7 Data Retention Period

Jl88 does not retain data for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Data: For the duration your account is active, and for 5 years after closure (for legal compliance).
• Transaction Records: 5 years — as required by financial regulatory authorities.
• KYC documents: Up to 5 years after account closure.
• Gaming Activity Logs: 2 years — retained to facilitate dispute resolution.
• Support Conversations: 1 year.

After the defined retention period, data is automatically deleted or anonymized.

8 Protection of Minors' Data

Jl88 services are intended for users aged 18 and above only. We never knowingly collect information from anyone under the age of 18.

If a minor's account is identified, it will be closed immediately and all collected data will be deleted. If parents suspect their child is using jl88, please notify support right away.

9 Policy Updates & Contact

Jl88 reserves the right to update this Privacy Policy when necessary. For significant changes, a notification will be sent to your registered mobile number and the last updated date at the top of the page will be revised.

For any questions or concerns about our Privacy Policy, contact the support team directly. You can reach us via email or live chat for any data protection requests.